Posted on 3 July 2025

Patients arriving at The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) are now benefiting from a quicker and more seamless start to their appointments, thanks to generous funding from the hospital’s League of Friends.

The Friends supported the purchase of six new digital check-in terminals – totalling over £20,000 – which have been installed across key outpatient areas.

The upgrade is part of a wider initiative to modernise the hospital’s digital infrastructure, improve patient flow and enhance the overall experience for those visiting the Oswestry-based hospital.

The new terminals are already improving data accuracy and confidentiality, while aligning with the hospital’s ongoing Apollo digital rollout – an ambitious programme to streamline systems and enhance care delivery through the latest technology.

Lee Osborne, Digital and Transformation Lead at RJAH, said: “The new check-in kiosks are designed to be user-friendly and intuitive, helping patients register their arrival quickly and independently.

“This reduces waiting times, eases congestion at reception, and frees up staff to focus on more complex or personal queries.

“This investment is making a real difference to both patients and staff. We’re incredibly grateful to the League of Friends for their support in making this possible.”

Victoria Sugden, Charity Director, said: “We’re proud to support this project, which is already having an immediate and visible impact on the patient journey.

“These new check-in terminals are creating a more efficient and welcoming experience from the moment patients arrive at RJAH. Supporting innovation that improves care and comfort is exactly what the Friends are here for.”

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